North Idaho College’s Center for New Directions (CND) is seeking a compassionate, resourceful Case Manager who is passionate about helping students overcome barriers and reach their educational and career goals. CND supports students navigating life transitions, including single parents, displaced workers and homemakers, and individuals pursuing careers traditionally held by the opposite sex.

In this role, you’ll work one-on-one with students to understand their needs, identify challenges, and develop individualized plans that support their academic progress, personal well-being, and career goals. You’ll connect students with campus and community resources, monitor their progress, provide ongoing encouragement, and help them navigate barriers that may affect their ability to persist and complete their education. You’ll also respond to students experiencing urgent challenges, provide appropriate support and referrals, and develop workshops, resources, and engagement opportunities that strengthen student success. Maintaining accurate confidential records and using student data to evaluate outcomes and improve services will also be part of your work.

We’re looking for someone with strong communication, problem-solving, and relationship-building skills who brings a student-centered approach to case management and advocacy. Knowledge of student success barriers, trauma-informed practices, and crisis response is important, along with the ability to collaborate with campus and community partners and connect students with the support they need.

If you find purpose in helping people navigate challenges, discover opportunities, and build a path toward a brighter future, we’d love to hear from you!

Enjoy excellent benefits, including retirement  
15 vacation days per year 
12 sick days per year
14 paid holidays
Tuition assistance

Job Description linked below: (some job boards may not include active links so please click Apply Now on the NIC website or go to www.nic.edu/jobs to see full details); 

 CND Case Manager.docx

Minimum Qualifications
Bachelor’s degree and two years full-time equivalent related work experience required; or an equivalent combination of education and experience. Must have valid driver's license.

Starting pay range: $44,995 - $53,994
Pay Grade: P4  To see full Professional Pay Grade Salary Structures click here

Work Site Location: Coeur d' Alene Campus
Work Schedule: typical college hours are Mon-Thurs 7:30-5:00, Fri 7:30-2:30

Employment is contingent upon successful completion of background check and proof of degree if required for this position. 

Application materials include:  resume, cover letter

Applications ONLY accepted through the North Idaho College Website!